ZOVIYA CLOTHING
At ZOVIYA CLOTHING PRIVATE LIMITED, we care about your satisfaction. If you’re not happy with your purchase, we’re here to help!
📦 Return Policy
- You may initiate a return within 48 hours of receiving your order.
- To be eligible for a return:
- The item must be unused, unwashed, and in original condition.
- All original tags and packaging must be intact.
- Returns will not be accepted for items that are damaged due to customer mishandling or wear and tear.
How to Return:
- Contact us at zoviyaclothing@gmail.com or call +91-9664167015 within 48 hours of delivery.
- Provide your order number and a brief reason for the return.
- Our support team will guide you through the return process.
Note: Customers may be responsible for return shipping unless the item is defective or incorrectly delivered.
💸 Refund Policy
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 2–5 business days to your original method of payment.
🚫 Non-Returnable Items
- Customized or altered products
- Items on clearance/sale (if mentioned as “Final Sale”)
- Innerwear or personal clothing items (for hygiene reasons)
📦 Same-Day Dispatch
- Orders placed before 2:00 PM IST (Mon–Sat) are dispatched on the same day.
- Orders placed after 2:00 PM or on holidays are dispatched the next working day.
📞 Contact Us
Have questions or need help?
Phone: +91-9664167015
Email: zoviyaclothing@gmail.com